The two ways in
- The website. Go to client.horizongrain.farm in any browser and log in. Use it from the office, at home, or on your phone. It needs an internet connection.
- The scale house terminal. The Raspberry Pi 400 we ship with a paid plan, set up for your site. The app runs on the terminal itself, reads your scale and grain tester over cables, and needs no login. See Scale house terminal setup.
One set of records
Both show the same customers, loads, contracts, and invoices. A load closed at the scale house shows up on the website, usually within a minute or so, and a sale entered on the website shows up at the scale house the same way. There’s nothing to press.
When the internet goes down
- Keep working in the app at the scale house. You can weigh, grade, close loads, print tickets, and enter sales as usual.
- The website still works from anywhere that has internet, such as a phone on cell service, but it won’t see the scale house’s new work until the connection is back.
- When the connection comes back, changes catch up in both directions on their own. An outage of a few days catches up the same way as one of a few minutes.
If the same record was changed in two places while they were apart (say someone fixed a moisture reading on the website while the scale house edited the same load), both versions are kept and you pick the right one. See Activity and Needs review.
What’s different between them
- Scale and tester readings. The Capture buttons on the delivery form work only in the app on the terminal, which is cabled to the scale and tester. On the website they’re greyed out (“Scale capture is only available on the local client”). Type the numbers in.
- Email. The Email buttons for sales invoices and field reports, and Site Email in Site Config, are on the website only. The customer needs an email address on file.
- Your Horizon Grain account billing. Billing in the menu is where you manage your Horizon Grain subscription and payment details. It’s usually handled by the site admin, and it’s on the website only. It isn’t for billing your customers.
- Updates. The app on the terminal shows its version and a Check for updates button at the top of the Activity page. The website is always current.
See where a change came from
Each line on the Activity page has a tag saying where the change was made:
- This computer: the machine you’re looking at.
- Website, or the email address of the person logged in: made on the website.
- Terminal plus four characters: the scale house terminal.
- Customer portal: made through the customer portal.
Common problems
- A load from the scale house isn’t on the website yet. Check the internet at the scale house. Its work catches up once it’s connected. In the app, Data Recovery in the menu shows when it last received data under Last data received from server.
- Capture is greyed out. You’re on the website. Use the scale house terminal, or type the weight in.
- A red count next to Activity. Two places changed the same record. Open Activity and settle it under Needs review.